Talking to an AI at any hour — and when a real person is the better choice

What the AI Companion does

It is written to listen reflectively: to be with you between sessions, not to play the problem-solver.

• It acknowledges and names the feeling before suggesting anything.
• It replies briefly, in about two to five sentences, in everyday language.
• It ends with one open question so you can continue if you wish.
• It may suggest simple self-care: breathing, 5-4-3-2-1 grounding, journaling, a walk, rest.
• It replies in Vietnamese or English, following the language you use.
• When it fits, it reminds you that a human companion is the place for what needs more depth.

Limits: what it does not do

This is an AI, not a human being and not a health professional. The following are outside what it does.

• No diagnosis: it does not tell you what condition you have, even if you ask directly.
• No prescriptions and no advice about medication.
• It does not replace a doctor, a mental health professional or a human companion.
• It is not an emergency service: when there is danger, emergency numbers come first.

How far the free tier goes

You need a free account to chat; creating one takes only an email address and a password.

• Free tier: 10 messages a day, with no expiry and no card.
• Empathy plan (299.000₫ a month): 60 messages a day and long-term memory.
• A message showing signs of crisis is not blocked because you have used up the day's messages.

How what you share is handled

Stated exactly as the app works, no more.

• To compose a reply, what you write is processed with AI.
• Conversations are kept in your account so you can reopen them and continue.
• Long-term memory (Empathy plan and above) keeps a few things you have shared so you need not start over next time; you can view and delete each item on the Memory page.
• Inti Care does not use your mental wellbeing data for advertising.
• You can download all your data or delete your account at any time.

When to choose a real person

An AI is there when no one else is awake, but some things need a human being.

• The same thing keeps returning for weeks, and after talking to the AI you still feel alone.
• You need someone who remembers you and follows you over time.
• You are facing a major decision or a relationship under strain.
• At that point a short survey suggests a suitable companion; you start with 24 hours of open messaging and one free one-on-one session within 7 days.

When what you type is more than a conversation can hold

If you are having thoughts of harming yourself, call the numbers at the top of this page first. A conversation with an AI is not enough for that situation.

• When a message shows signs of self-harm, support numbers appear in the reply itself.
• That message is not blocked by the daily limit.
• A follow-up case is opened for the team; it records the signal only, not the message content.

Frequently asked questions